Terms of Service

These Terms govern the use of playglimpse.com and any engagement between you ("Client") and Play Glimpse LLC ("PlayGlimpse"). This page is provided for transparency and is not legal advice; a signed proposal or statement of work will control in the event of conflict.

The assessment

The Speed-to-Quote and Owner-Hours Assessment is a written document delivered within three working days of the start date agreed on your introductory call. The fee is $1,500, fixed. It does not vary with the size of your shop or the number of RFQs we trace. The assessment is advisory. We do not install software, access your systems, or handle drawings, CAD or export-controlled data.

Scope of work

Each engagement is defined by a written proposal or statement of work that sets out deliverables, timeline, and fees. Work outside that scope is quoted separately before any additional work begins.

Payment

The $1,500 assessment fee is invoiced after your introductory call and is payable in full before work begins. For implementation work, fees and milestones are set out in a written proposal before any work starts.

Credited fee

If you commission implementation work from PlayGlimpse within 30 days of receiving your written findings, the full $1,500 assessment fee is credited against that work. The credit applies once, to a single engagement, and is not redeemable for cash.

Refunds

Because the assessment is a written deliverable produced to a fixed timetable, the fee is not refundable once work has begun. If we conclude on the introductory call that the assessment is not a fit for your shop, we say so and no fee is charged.

Ownership and confidentiality

You own the written findings we deliver to you and may share them inside your business freely. PlayGlimpse retains ownership of its methods, templates and general know-how. We do not publish your name, your shop's details or your findings without your written permission.

Warranties and disclaimers

PlayGlimpse will perform services in a professional manner consistent with industry standards. Except as expressly set out in a signed proposal, all deliverables and website content are provided "as is" without warranties of any kind, whether express or implied, including any warranty of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of liability

To the maximum extent permitted by law, PlayGlimpse's total liability arising out of or related to any engagement is limited to the fees actually paid by the Client for the engagement giving rise to the claim. Neither party is liable for indirect, incidental, special, or consequential damages.

Governing law

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-law principles. A signed master services agreement or statement of work will govern paid engagements.

Contact

Play Glimpse LLC, las@playglimpse.com.

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